Terms and Conditions

We make every attempt to ensure that our online catalogue is as accurate and complete as possible. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs; and since every computer monitor is set differently, colour and size may vary slightly. In compliance with industry standards and FTC regulations, Eumayco Jewellery states that carat total weight in all purchases may vary 0.05 carats from stated weight. On the Site, we provide the measurement of our products based on our manufacturing specifications. Slight tolerances may be accounted for based on finishing during the manufacturing.

Please note that there are cases when an order cannot be processed for various reasons. We are determined to provide the most accurate information on the Site to our users. Data, including prices, may be inaccurately displayed on our Site due to system or typographical errors. While we make every attempt to avoid these errors, errors may still occur. In the event that an item is mispriced or out of stock, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation whether or not the order has been confirmed and your credit card or bank account charged. The Site reserves the right to refuse or cancel any order for any reason at any given time.

Most of our precious gemstones and some valuable semi-precious gemstones carry certificates from third party, independent laboratories and not issued by Eumayco Jewellery, adding the reliability assurance to the certificate’s statements. Some details pertaining are subjective and might thus vary and differ from one laboratory to another. For uncertified item, certificate requests have to be made before the order has been shipped and charges may apply.

All intellectual property rights, whether registered or unregistered, in the Site, information content on the Site and all the website design, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software are the proprietary property of Eumayco Jewellery or its licensors or users and are protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.. The entire contents of the Site also are protected by copyright as a collective work under Malaysia copyright laws and international conventions. All rights are reserved.

Eumayco Jewellery may provide links to web pages and content of third parties (‘Third Party Content’) as a service to those interested in this information. Eumayco Jewellery does not monitor or have any control over any Third Party Content or third party Sites. Eumayco Jewellery does not endorse any Third Party Content and can make no guarantee as to its accuracy or completeness. Eumayco Jewellery does not represent or warrant the accuracy of any information contained therein, and undertakes no responsibility to update or review any Third Party Content. Users use these links and Third Party Content contained therein at their own risk.

Except as expressly provided to the contrary in a writing by Eumayco Jewellery, this site, the content contained therein and the products and services provided on or in connection therewith (‘Products and Services’) are provided on an “as is” basis without warranties of any kind, either express or implied. Eumayco Jewellery disclaims all other warranties, express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement as to the information, content, and materials in our Site. Eumayco Jewellery does not represent or warrant that materials in our Site or the services are accurate, complete, reliable, current or error-free. Eumayco Jewellery does not represent or warrant that our site or its servers are free of viruses or other harmful components.

In no event shall Eumayco Jewellery, its directors, members, employees or agents be liable for any direct, special, indirect, or consequential damages, or any other damages of any kind, including but not limited to loss of use, loss of profits, or loss of data, whether in an action in contract, tort (including but not limited to negligence) or otherwise, arising out of or in any way connected with the use of our Site, the Products and Services, or the content contained in or accessed through our Site, including without limitation any damages caused by or resulting from reliance by user on any information obtained from or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction or unauthorized access to our records, programs or services.

You agree that Eumayco Jewellery may modify these Terms and Conditions and any other policies on our Site at any time and that posting the modified Terms and Conditions or policies on our Site will constitute sufficient notice of such modification.